ClaireBentley, Lauren Powell and Prof Gail Mountain from the RAT group have published a paper exploring whether problems in the design and suitability of Telecare identified 20 years ago have been addressed today. The short story is, they haven’t! We spoke with 22 individuals who might be deemed eligible for Telecare but who were not using it, a previously under-researched group.
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Full paper reference:
Bentley, C.L., Powell, L.A., Orrell, A. and Mountain, G.A. (2014) Addressing design and suitability barriers to Telecare use: Has anything changed? Technology and Disability, 26 (4). 221 - 235. ISSN 1878-643X